Returns & Exchanges

At Crafted Beauty, we carefully curate and package our skincare and beauty products to ensure they arrive in excellent condition. Due to the nature of the products we sell, all sales are final and we do not accept returns or exchanges.

All Sales Are Final

Because skincare and beauty products are personal-use items, we are unable to accept returns once an order has been placed. We encourage you to carefully review product details, ingredients, and usage information before completing your purchase.

If you have questions about a product or need help selecting the right product for your skin, our team is happy to assist you before you place your order.

Damaged or Incorrect Items

If your order arrives damaged, broken, defective, or with an incorrect item, please contact us at info@craftedbeauty.com within 15 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

Our team will review your request and, when appropriate, work with you to provide an exchange, replacement, or other resolution.

For orders protected by Route Package Protection, eligible lost, stolen, or damaged packages should also be submitted through Route's claims process.

Order Changes & Cancellations

Please review your order carefully before completing your purchase. Because orders may begin processing shortly after they are placed, we cannot guarantee that changes or cancellations can be made once an order has been submitted.

If you need to request a change or cancellation, please contact us as soon as possible at info@craftedbeautyspokane.com.

Questions About Your Order

We're here to help. If you have questions about a product, your order, or an issue with your delivery, please contact us at:

info@craftedbeauty.com

Crafted Beauty