Privacy Policy

Last Updated: September 30, 2026

At Crafted Beauty, your trust matters to us. We believe your personal information should be handled with the same care and intention we bring to the products we curate and the experience we create for our customers.

This Privacy Policy explains how Crafted Beauty (“Crafted Beauty,” “we,” “us,” or “our”) collects, uses, protects, and shares personal information when you visit our website, shop with us, communicate with our team, or otherwise interact with our services.

Our website, including shop-crafted-beauty.myshopify.com, is referred to throughout this policy as the “Site.”

By using our Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a seamless shopping experience, fulfill your orders, communicate with you, improve our Site, and better understand how our customers interact with Crafted Beauty.

The information we collect depends on how you interact with us.

Information You Provide to Us

When you place an order, create an account, contact us, subscribe to communications, or otherwise interact with Crafted Beauty, you may provide information such as:

• Your name

• Email address

• Phone number

• Billing address

• Shipping address

• Order and purchase history

• Payment and transaction information

• Product preferences

• Information you provide when contacting customer service

• Any other information you voluntarily provide to us

We use this information to provide the products and services you request and to communicate with you about your relationship with Crafted Beauty.

Information Collected Automatically

When you browse our Site, certain information may be collected automatically through cookies, pixels, tags, log files, and similar technologies.

This information may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Time zone

• Referring website or page

• Pages and products you view

• Search terms

• Shopping and browsing activity

• Interactions with our Site

• Information about how you respond to our marketing or advertising

We use this information to understand how our Site is being used, improve functionality and performance, personalize your experience, maintain security, and better understand the products and content that are most relevant to our customers.

2. How We Use Your Information

We use personal information thoughtfully and only for legitimate business purposes, including to:

• Process, fulfill, and deliver your orders;

• Process payments and provide transaction confirmations;

• Provide customer service and support;

• Communicate with you about your orders, account, or requests;

• Maintain and improve our Site and shopping experience;

• Understand customer preferences and shopping behavior;

• Recommend products, services, or content that may be relevant to you;

• Send marketing communications when permitted and consistent with your preferences;

• Measure the effectiveness of our marketing and advertising;

• Detect, prevent, and investigate fraud or unauthorized activity;

• Protect the security of our Site and business;

• Comply with applicable legal and regulatory requirements; and

• Protect the rights, property, and safety of Crafted Beauty, our customers, and others.

We aim to collect and use information in a manner that is appropriate to the relationship you have with us.

3. Your Crafted Beauty Experience

We may use information about your purchases, browsing activity, and preferences to create a more personalized experience.

For example, we may use this information to help surface products that complement previous purchases, provide relevant recommendations, improve our collections, or make it easier for you to discover products that may align with your interests.

Where required by law, we will obtain the appropriate consent before using personal information for certain personalization, analytics, advertising, or marketing purposes.

4. Sharing Your Information

Crafted Beauty works with carefully selected service providers that help us operate our business and deliver your orders and services.

Depending on how you interact with us, we may share personal information with:

• Shopify, our e-commerce platform;

• Payment processors and financial service providers;

• Shipping and fulfillment providers;

• Website and technology providers;

• Analytics providers;

• Marketing and advertising partners;

• Customer service providers; and

• Other vendors who provide services on our behalf.

These providers may access or process information only as reasonably necessary to provide services to Crafted Beauty, subject to their applicable agreements and privacy practices.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or lawful requests;

• Detect or prevent fraud or other unlawful activity;

• Protect our rights, property, or safety;

• Protect the rights, property, or safety of our customers or others;

• Enforce our Terms of Service or other policies; or

• Support a business transaction such as a merger, acquisition, financing, restructuring, or sale of assets.

For more information about how Shopify processes personal information, please review Shopify's Privacy Policy .

5. Marketing & Advertising

We may use personal information and information about your interactions with our Site to understand the effectiveness of our marketing and, where permitted, provide more relevant advertising.

This may include information about:

• Products you view;

• Products you purchase;

• Your interactions with our Site;

• Your interactions with our advertisements; and

• Your responses to our marketing communications.

We may work with third-party advertising and analytics providers, which may use cookies, pixels, tags, or similar technologies to help us measure campaigns and understand customer interactions.

Depending on your location and applicable law, you may have the ability to opt out of certain targeted advertising, data sharing, or similar activities.

You can also manage your marketing preferences through the unsubscribe or preference-management options included in our communications.

6. Cookies & Similar Technologies

Cookies are small data files placed on your device when you visit a website. Crafted Beauty and our service providers may use cookies and similar technologies to provide and improve your online experience.

We may use cookies to:

• Keep the Site functioning properly;

• Remember your preferences;

• Maintain your shopping cart;

• Support checkout;

• Maintain customer account functionality;

• Understand how visitors use our Site;

• Measure website performance;

• Improve our Site and customer experience;

• Support marketing and advertising; and

• Maintain security.

Some cookies are essential to the operation of our Site, while others help us understand how customers interact with our website or provide more relevant content and advertising.

You can manage cookies through your browser settings. Depending on your location, we may also provide additional cookie or privacy controls through our Site.

Please note that disabling certain cookies may affect the functionality or availability of portions of the Site.

7. Order & Payment Information

When you make a purchase from Crafted Beauty, we collect information necessary to complete your transaction and deliver your order.

Payment information is processed through our payment providers. Crafted Beauty does not need to retain your full payment card information in order to fulfill your order.

We may use transaction information to:

• Complete purchases;

• Process refunds or adjustments where applicable;

• Fulfill and ship orders;

• Send order confirmations and updates;

• Provide customer support;

• Detect potentially fraudulent transactions; and

• Maintain records required for business and legal purposes.

8. Customer Communications

If you contact Crafted Beauty by email, phone, through our website, or through another customer service channel, we may retain information about your communication so that we can respond to you, resolve your request, and maintain appropriate customer service records.

If you subscribe to marketing communications, you may unsubscribe at any time by following the instructions provided in the communication.

Please note that you may still receive transactional communications, such as order confirmations, shipping updates, or important account notices, even after opting out of marketing communications.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and otherwise fulfill the purposes described in this Privacy Policy.

When you request deletion of your personal information, we will evaluate and respond to your request in accordance with applicable law.

Certain information may need to be retained where required or permitted by law.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. For this reason, we cannot guarantee the absolute security of your personal information.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you;

• Request correction of inaccurate information;

• Request deletion of certain personal information;

• Request a copy or portability of certain information;

• Opt out of certain marketing communications;

• Opt out of certain targeted advertising or data sharing;

• Withdraw consent where processing is based on consent; and

• Exercise other privacy rights provided by applicable law.

To make a privacy request, please contact us using the information in the Contact Us section below.

To protect your information, we may need to verify your identity before completing certain requests.

Your rights and the exceptions that apply to them vary depending on your location and applicable law.

12. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (“CCPA”), as amended.

Depending on the circumstances, these rights may include:

• The right to know what categories of personal information we collect, use, or disclose;

• The right to request access to certain personal information;

• The right to request correction of inaccurate information;

• The right to request deletion of certain personal information;

• The right to opt out of certain sales or sharing of personal information;

• The right to opt out of certain targeted or cross-context behavioral advertising;

• The right to limit certain uses of sensitive personal information where applicable; and

• The right not to receive discriminatory treatment for exercising applicable privacy rights.

Whether a particular right applies depends on your circumstances and applicable law.

Because privacy obligations can depend on the specific technologies and services used by our Site, our California disclosures and opt-out mechanisms may be updated as our business and technology change.

13. International Privacy Rights

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with applicable data protection laws, you may have additional rights regarding your personal information.

Depending on applicable law, these may include the right to:

• Access your personal information;

• Correct inaccurate information;

• Request deletion;

• Restrict certain processing;

• Object to certain processing;

• Receive your information in a portable format; and

• Withdraw consent where processing is based on consent.

Where applicable, we may process personal information based on:

• Your consent;

• Performance of a contract;

• Compliance with a legal obligation;

• Protection of vital interests;

• A task carried out in the public interest; or

• Our legitimate interests, where those interests are not overridden by your rights and freedoms.

Personal information may be processed or transferred outside your country, including to the United States and other countries where our service providers operate.

14. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action.

If applicable law requires a different minimum age for consent or collection of personal information, the applicable legal requirement will apply.

15. Automated Decision-Making & Fraud Prevention

Certain services we use to operate our online store may use automated systems to help identify potentially fraudulent or suspicious transactions.

For example, Shopify may use automated tools to evaluate transaction information and identify activity associated with potential fraud.

Crafted Beauty does not use fully automated decision-making that produces legal or similarly significant effects on individuals.

Where applicable law provides rights regarding automated decision-making or profiling, you may contact us using the information below.

16. Do Not Track

There is currently no universally accepted industry standard for responding to browser-based “Do Not Track” signals.

As a result, our Site does not necessarily respond to such signals.

Where applicable, we may provide other privacy controls, including cookie consent tools or privacy preference mechanisms.

17. Third-Party Websites

Our Site may contain links to websites, services, or platforms operated by third parties.

These websites are not controlled by Crafted Beauty, and this Privacy Policy does not apply to their privacy practices.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

18. Changes to This Privacy Policy

As Crafted Beauty evolves, our privacy practices may change.

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically so you remain informed about how we collect, use, and protect your information.

19. Contact Crafted Beauty

Your privacy is important to us. If you have questions about this Privacy Policy, would like to exercise a privacy right, or have a concern about our privacy practices, please contact us.

Crafted Beauty
510 West Riverside Ave, Suite 100
Spokane, WA 99201
United States

Email: info@craftedbeauty.com

We will review and respond to privacy requests in accordance with applicable law.